Customers have high expectations. They want transparency and quality at every stage of their purchasing journey. They want those journeys to be holistic and seamless. They expect products and services to be delivered quickly and at competitive prices. Most of all, they love finding all the things they need at a single, trusted business. Companies want to give these customers the reliable one-stop-shop they’re looking for. They are constantly searching for ways to create deeper and broader customer relationships.

Jobox makes launching a home service marketplace simpler so companies can create a new source of revenue faster compared to building in-house. It also creates an easier, more reliable solution for existing home service marketplaces where customers come to find pros. With Jobox, companies make strategic connections in two key ways.

First, we connect companies with trusted home service professionals available all around the US. Jobox owns the relationship with thousands of highly skilled, vetted pros who are ready to fulfill jobs. We take away the need to search, call, and validate pros by using algorithms and millions of data points to match customers with the pro they need in less than 60 seconds. We save time and remove the guesswork of determining whether a pro has the skills, availability, and service to make the end customer happy.

Second, we help companies form a deeper and broader connection with their customers. We enable companies to be involved in more of the customer’s purchasing journey through their home service marketplace. Instead of leaving customers to find their own professional or simply sharing a phone number and website, Jobox lets companies curate and follow the transaction all the way to service execution. We built the infrastructure, APIs and onboarding flows to help design a smooth customer journey. We’ve made reporting, reconciliation, and payments fully automated and transparent to all sides. The seamless end-to-end experience benefits customers and gives companies valuable insights at the same time.

Jobox gives companies with home service marketplaces the power to lead more holistic journeys for both customers and pros. We’ve done the hard work of finding the right pros and building the infrastructure to help them be efficient, so all companies have to do is focus on customer relationships and acquisition. Pros are better informed on the work they have to do, ensuring that they do it well and on time. Customers can track a pro’s ETA and contact details through a streamlined web app. Being involved with more of their customer’s purchasing journey gives companies valuable data about their preferences and additional insight into the pros they work with. Then they can leverage that data to lead their business with even more confidence. Jobox is taking all the overhead of the home service marketplace. We consolidate the home service marketplace and improve communication to maximize efficiency. With a few lines of code, or by referring the job information to us in a few simple steps, we give companies access to a managed, nationwide network of pros.